Last updated: July 4, 2026
Delete your Berm account
You can permanently delete your Berm account from inside the app. Deletion removes your account and personal app data from Berm, subject to the limited retention described below.
Delete your account in the app
- 1
Open Berm
Launch the Berm app on the iPhone where you are signed in.
- 2
Go to Settings
Tap your profile or settings control, then open the account or privacy area.
- 3
Choose Delete Account
Select Delete Account and review the confirmation screen.
- 4
Confirm deletion
Confirm that you want to delete your account. Berm will sign you out and start removing account data tied to your profile.
What gets deleted
- Your Berm profile, username, rider number, preferences, and account settings.
- Ride history, GPS routes, telemetry summaries, photos, and other ride media stored by Berm.
- Crew memberships, leaderboard entries, friend connections, and social activity tied to your account.
- Authentication identifiers and app data that are no longer needed to provide the service.
What may be retained
Some information may be retained only where necessary and permitted by law. This can include:
- Records we must keep for legal, tax, fraud-prevention, safety, security, or dispute-resolution reasons.
- Data that has already been de-identified or aggregated so it can no longer be linked to your account.
- Information stored by third-party integrations such as Apple Health or Strava, which you manage directly with those services.
If you cannot access the app
Email privacy@rideberm.com from the email address associated with your Berm account. Include your Berm username if you know it. We may ask for information needed to verify that you own the account before completing the request.
Timing
In-app deletion starts immediately after confirmation. Email requests are reviewed and processed after account ownership is verified. Backup copies may take additional time to expire from routine backup systems.